Shipping policy

Shipping Policy

Welcome to SHAYLA BYRD! We are dedicated to providing a clear, dependable, and efficient logistics experience for our valued global clients.

1. Complimentary Universal Freight
We maintain an upfront and transparent checkout process with zero surprise fees.
* Free Worldwide Shipping: Standard international delivery is fully covered by us on all orders shipped to supported global destinations.

2. Order Verification & Warehouse Processing
* All orders are subject to security clearance, item selection, and protective packaging within 1 to 3 business days prior to dispatch.
* Once your consignment is picked up by the logistics carrier, an automated confirmation email with tracking access will be sent to your inbox.

3. Estimated Transit Horizons
We collaborate with verified international logistics organizations to transport your orders:
* Priority Delivery Zones (USA, UK, Canada, Australia, Europe, etc.): Estimated 7 to 15 business days.
* Standard Regional Zones: Estimated 7 to 20 business days.

Please Note: Stated delivery schedules represent transit estimations under standard conditions. Import customs processing, seasonal congestion, or regional transport bottlenecks may affect precise delivery dates.

4. Shipment Audit & Real-Time Tracking
* Following fulfillment, a unique tracking code and status link will be dispatched to your email address.
* Please allow 24 to 48 hours after notification for regional carrier networks to refresh live tracking details.

5. Import Duty, VAT & Customs Exemption Clause
* SHAYLA BYRD operates strictly under DDU (Delivered Duty Unpaid) terms and disclaims responsibility for customs holds, import tariffs, or border clearance charges.
* All regional taxes (including local VAT or GST), administrative tariffs, or customs clearance expenses remain the sole obligation of the customer.

6. Lost Consignments & Damaged Goods Protocol
* Should your order be declared missing by the shipping provider or arrive in damaged condition, please inform our support team immediately at CoreyAtkinson542076@outlook.com.
* Retain all outer packaging materials and provide clear photographs of damaged items so our support specialists can expedite a resolution.